Privacy Policy

Your privacy is important to us

1. Introduction

At The Sketchart Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

2. Information We Collect

Information You Provide:

Email Address: Required for order confirmation and download links
Payment Information: Processed securely through Razorpay (we don't store this)
Contact Information: Name and email when you contact us

Automatically Collected Information:

Device Information: Browser type, operating system, IP address
Usage Data: Pages visited, time spent on site, download activity
Cookies: Essential cookies for site functionality and analytics

3. How We Use Your Information

We use your information for the following purposes:

Order Processing: To fulfill your orders and deliver digital products
Communication: To send order confirmations, download links, and respond to inquiries
Customer Support: To provide assistance and resolve issues
Fraud Prevention: To detect and prevent fraudulent transactions
Service Improvement: To understand usage patterns and improve our offerings

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

Payment Processors: Razorpay for secure payment processing
Email Services: EmailJS for sending order confirmations and download links
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information:

🔒 Encryption

All sensitive data is encrypted in transit and at rest

🛡️ Secure Payments

PCI-compliant payment processing through Razorpay

🔐 Access Control

Limited access to personal data by authorized personnel only

📊 Regular Audits

Periodic security reviews and updates

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies: Required for site functionality (cannot be disabled)
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. Your Data Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data (subject to legal requirements)
Objection: Object to processing of your personal data
Portability: Receive your data in a structured, commonly used format

To exercise any of these rights, please contact us at looser1807@gmail.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for tax and accounting purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: looser1807@gmail.com
Address: 834001, Ranchi, Jharkhand, India

Our Commitment

We are committed to protecting your privacy and handling your data responsibly. If you have any concerns, we're here to help.

Last updated: January 2026

THE SKETCHART COLLECTIVE